Service Manager - Ryan Auto Mall


Minneapolis - Management
Minneapolis, Minnesota

Service Manager – Ryan Auto Mall

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We’re searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities

  • Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
  • Monitor automotive repair/maintenance to prevent operational delays
  • Work with service director to set departmental objectives
  • Recruit, interview and train service staff
  • Maintain daily sales and production records as prescribed by upper management
  • Review and evaluate service sales performance
  • Staff technical teams relative to production requirements
  • Remain current on new products and changes to existing products
  • Maintain department finances within parameters established by upper management
  • Assure proper repair-order flow/maximize productivity
  • Monitor/control all warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policy on client vehicle care and operation
  • Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
  • Enforce OSHA requirements, procedures and regulations
  • Conduct performance evaluations
  • Participate in operational planning
  • Maintain the facility and equipment
  • Conduct weekly department meetings/attend weekly manager meetings

Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:

  • Health Insurance
  • Dental Insurance
  • Paid Vacation 
  • Paid Sick Leave
  • Paid Holidays
  • 401K Options
  • Holiday and Special Occasion Dealer sponsored celebrations

About Our Dealership

Ryan Auto Mall is a family owned and operated dealership in Buffalo, Minnesota.  In 1960, Mr. Robert Ryan Sr. opened his first dealership in South Dakota.  Mr. Ryan's son, Bob Ryan Jr. soon got his start in the car business, sitting on the bench in front of the dealership, shining shoes at a nickel a pair.

The third generation of the Ryan family is now fully invested, continuing their father's tradition of high standards and caring for their customers. The family is proud to have been awarded General Motor's Mark of Excellence Award seven times and also twenty-eight DealerRater Awards, including the 2018 MN Dealer of the Year Awards for Cadillac, Chevrolet, Chrysler, Dodge, Jeep and Ram brands.

Ryan Auto Mall takes great interest in giving back to the communities we serve. In an effort to concentrate our support, we have chosen to give to charities that mirror our business philosophies and the concerns of our guests. These charities include donations to women's health issues, children's organizations, endeavors that promote creative or artistic development, and environmental concerns.

Join Our Team Today!

Skip to the main content